Shipping and Delivery
• In case of a delivery address in Hungary, you can expect to receive your items within 3 to 5 working days following confirmation of your order (working days are defined as Monday to Friday and exclude bank holidays).
• Deliveries to other countries normally take 10 to 12 working days. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.
• Before you place your order, you will be informed of the expected delivery details at the checkout stage of your online order. Once you have placed your order, you will receive an email confirmation with your expected delivery date.
Europe, outside EU
Rest of the world
Please note that we are not responsible for damage during shipment. From the time they are handed over to the carrier, goods are transported at your risk. If your products are lost or damaged during shipment, you are not entitled to a refund from us. If you notice any missing items or damage, you must make a complaint to the carrier immediately at the time of delivery, and also notify us via email. We will try to collect your claim against the courier company and we will pass on to you any compensation that we may receive from the carrier up to the amount paid by you to Annaeva for the damaged or missing item.
For a full description of the rules concerning Shipping and Delivery, please refer to our General Terms and Conditions of Sale.